A standard operating procedure (SOP) is a set of written instructions documenting a routine or repetitive activity that a consulting business follows. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply…
What is business automation? This is the use of advanced technology to automate various business processes with the goal of increasing productivity, reducing cost and optimizing performance. Today’s business environment is demanding and overwhelming to say the least, automating repetitive…
Excellent customer support is essential for any business, but it can be difficult and expensive to maintain a high level of service. Fortunately, there are ways to automate customer support without sacrificing quality. In this blog post, we’ll explore some…
Sales automation is the use of technology to automate repetitive, time-consuming tasks in the sales process. This can include tasks such as lead generation, appointment scheduling, customer relationship management (CRM), and more. Sales automation can be a huge time-saver for…
What is marketing automation, exactly? Marketing automation is the use of software to automate marketing tasks. This can include anything from sending out emails to potential clients to creating and managing social media campaigns. There are a number of benefits…
What is a high performance organization? Is a conceptual framework that deals with sustainable business development. This includes the ability to recognize the need to adapt to the changing environment and to focus on long term goals while delivering actionable…
